Shipping policy

We aim to provide clear, reliable delivery across Pakistan. This Shipping Policy explains our shipping area, costs, processing times, delivery estimates, tracking, and what to do if your order is delayed, missing or damaged.

Laptop And Accessories is operated by Laptop And Accessories.

1. Shipping Area

We currently ship orders across Pakistan only. If we are unable to deliver to your address, we will contact you as soon as possible after your order is placed.

2. Shipping Cost

We offer Nationwide Pakistan Delivery on all orders across Pakistan.

3. Order Processing Time

Orders are normally processed within 1–2 working days from our Rawalpindi warehouse. Orders placed on weekends or public holidays are processed on the next working day. Busy periods may occasionally affect processing times.

4. Standard Pakistan Delivery Estimate

Our standard nationwide delivery promise is:

Nationwide Pakistan Delivery
Estimated delivery: 5–7 working days from the date the order is placed

This estimate covers typical processing and transit time for standard Pakistan deliveries. Delivery times are estimates, not guarantees, and may be affected by courier disruption, weather, public holidays, high order volume, product availability, or other circumstances outside our direct control.

5. Local Faster Delivery (Separate from Standard Pakistan Delivery)

Faster local delivery may occasionally be available in Rawalpindi and surrounding areas, subject to stock, order time and delivery capacity. Where available, the applicable estimate will be confirmed separately. Local faster delivery is not the standard Pakistan delivery promise.

6. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation email with your order details. Once your order has been dispatched, we will send a dispatch confirmation email. Where tracking is available, tracking details will be included so you can follow the delivery progress. Tracking updates may take some time to appear after dispatch.

7. Delivery Partners

We use trusted Pakistan courier and delivery partners. The courier used may vary depending on your delivery address, product type, parcel size and service availability.

8. Incorrect Delivery Information

Please make sure your delivery address, email address and phone number are correct before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer. If you notice an error in your delivery details, please contact us as soon as possible at [email protected]. We will try to help, but we cannot guarantee changes once an order has been processed or dispatched.

9. Delayed Orders

If your order has not arrived within the estimated 5–7 working day timeframe, please contact us at [email protected] so we can check the delivery status with the courier. We will do our best to keep you informed and help resolve the issue.

10. Missing or Lost Orders

If your tracking shows that your order has been delivered but you have not received it, please contact us as soon as possible. We may ask you to check your delivery address, safe places around your property, building management, or neighbours or household members. If the parcel cannot be located, we will investigate with the courier and provide a suitable solution where appropriate.

11. Damaged Parcels

If your parcel arrives damaged, please contact us as soon as possible. Please include your order number, photos of the damaged packaging, photos of the damaged item if applicable, and a short description of the issue. This helps us review the issue quickly and arrange the correct next step.

Contact Us

If you have any questions about this policy, please contact us:

Email: [email protected]
Phone: +92 339 4316433
Shop & warehouse address: Shop# 43, 2nd Floor Technocity II, 6th Road, Rawalpindi, Pakistan